GENERAL SALES CONDITIONS
This site (below, the “Site”) is owned by Miglioriamoci Sas, with legal headquarters in Via Rio Valle 810 Marano sul Panaro (MO), VAT number 03648490369 company owns the Stookker brand.
CONCLUSION OF THE CONTRACT AND ACCEPTANCE OF THE GENERAL TERMS OF SALE.
The consumer (i.e. a person who buys the goods for purposes unrelated to the business or professional activity that may be carried out, or does not make the purchase by indicating a VAT number reference on the registration), can check the contracts concluded with Miglioriamoci sas by accessing the Site. They are governed by the Italian Legislative Decree 6 September 2005 No. 206 (Consumer Code) Miglioriamoci sas comply the obligations under the Legislative Decree 9 April 2003 n. 70 (Implementation of Directive 2000/31 / EC relating to certain legal aspects of information society services in the internal market, with particular reference to electronic commerce).
The contract between Miglioriamoci sas and the Customer must be concluded at the time when the order submitted by the Customer – in accordance with the purchase procedure indicated on the Website – comes to the address of the Site. The order sent by the Customer will be binding to Miglioriamoci sas only if the entire purchase procedure has been completed regularly and correctly, without any highlighting of error messages by the Site.
“Ownership of purchased goods is transferred to the Customer when the purchase item is shipped from the warehouse”
By forwarding the order to Miglioriamoci Sas, the Customer recognizes and declares that he has reviewed all the indications given to him during the purchase procedure and to accept in full the general terms of sale (required flag before order).
Miglioriamoci sas uses an online catalog. The products on the Online Catalog of Miglioriamocisas and the commercial services provided are only available to customers defined by the law “Consumers” who are older (years 18). If you are not 18 years old we ask you to refrain from making purchases on the Online Catalog Miglioriamoci sas . “Consumer” means, according to art. 3, paragraph 1, letter a) of the Consumer Code (Legislative Decree 6 September 2005, No. 206 and its recent changes under Legislative Decree 21 of 21 February 2014, which came into force on 13 June 2014), We ask you for the courtesy of refraining from purchasing products from the Online Catalog miglioriamoci sas if you are a consumer who is not 18 years of age;
The Offers of Products on the Online Catalog Miglioriamoci sas as well as the prices of the same are valid until still visible on the Site and until stock is exhausted. Miglioriamoci sas reserves to vary the Online Catalog Miglioriamoci sas at any time and without warning. Miglioriamoci sas will perform updates of the Online Catalog Miglioriamoci sas looking as far as possible to minimize the operational impact on the Site. Any price changes will also apply to products already included in the cart, for purchases that have not yet been completed. Miglioriamoci sas also reserves the right not to process orders received from customers who are not “Consumers” as well as any other order that does not comply with these general terms and conditions of online sales.
Miglioriamoci sas may not take charge and process your order if there are not sufficient guarantees of payment solvency, if the orders are incomplete or incorrect, or in the event that the products are no longer available. In the above cases, we will inform you by email that the contract has not been executed and that Improve sas has not confirmed your purchase order, specifying the reasons.
In addition to the information provided, Miglioriamoci sas is not able to give more precise indications about the availability of the product; therefore, once you have reviewed your order, we will notify you by email if some products you order are not available (dedicated exclusively to booking and retiring).
These general terms and conditions of online sales govern the offer, transmission and acceptance of purchase orders with regard to the products present in the Online Catalog Miglioriamoci sas visible on the Site and apply to all users of the site.
The general terms and conditions of online sales can be viewed at any time on the www.stookker.com website.
- HOW TO BUY
1.1 The customer can purchase only the products in the Site catalog when the order is placed, as described in the relevant technical information sheets. The order cannot be placed in relation to the products that, although present in the catalog of the Site, are indicated as not available. In any case, the products on the Site are offered until their availability is exhausted. The image accompanying the description card of a product may not be perfectly representative of its characteristics, but differ in color, size, accessory elements present in the figure. Technical purchase support information is provided by manufacturers and should be understood as a simple general information material.
1.2 The correct receipt of the order is confirmed by Miglioriamoci sas through an e-mail communication, sent to the e-mail address indicated by the Customer at the time of the order. The confirmation notice will show the identification number. The customer must immediately check the content of the communication and immediately report to Miglioriamoci sas any errors or omissions.
- PRODUCT PRICE GUARANTEES AND INDICATIONS
2.1 The main features of the products in the Online Catalog are listed on the Website on the page for each product. The products offered for sale in the Online Catalog Miglioriamoci sas may not exactly match the real in terms of image and colors due to the browser or monitor type used. Images can be for simple indicative purposes.
2.2 The technical characteristics of a product, approvals and safety statements of a product sold through the Online Catalog Miglioriamoci sas are indicated in the label or packaging or instructions of use of the product and can be reported in full or by extract in the Website itself, accompanied by the product illustration.
2.3 All products in the Online Catalog Miglioriamoci Sas meet standards and are approved according to European Community rules. We do not respond to any discrepancies with the standards of countries that are not members of the European Community and/or non-approval of products in the same countries.
2.4 The price of the products is expressed in euros and includes VAT, as well as all applicable taxes and taxes. Transportation costs are not included in the sales price, are listed separately, and will be charged to the customer. The prices exposed, until the order is confirmed, are subject to change. Check the final sale price before submitting the order proposal.
2.5 All products are delivered with an attached or sealed identification label/tag. We are in no way responsible for the incorrect information or data and any technical or other inaccuracies provided by third parties that could be contained in the Site, in the Online Catalog Miglioriamoci sas or indicated in the products.
2.6 If you decide to exercise your right to return products purchased from the Online Catalog Miglioriamoci sas, please note that if the returned products have been altered by their original condition or have been damaged will not come and you will not be able to exercise your right of withdrawal.
3.1 The payment of the price of the product purchased from the Online Catalog Miglioriamoci sas, any services and related transport contributions (if provided), must be made using one of the procedures indicated during the purchase.
3.2 In the case of debit/credit card or PayPal payment, all relevant details (for example, card number or expiration date) will be handled directly by the operators of these forms of online payment, without third parties having access to it. These details will not be used directly by Miglioriamcoi Sas, except those necessary for the confirmation of payment of the price. The price for the purchase of the products and their contributions for delivery, as indicated in the order confirmation, will be charged to the credit/debit card or PayPal at the same time as the order is confirmed. No surcharge will be charged for credit card payment by Migliroiamcoi Sas.
3.3 If, for any reason, it is not possible to charge the amount due, the sales process will be automatically cancelled and the sale will be resolved. You will be notified via appropriate automated email communication.
3.4 Currently the only payment method is through the use of the credit card.
- TRANSPORT AND PRODUCT DELIVERY
4.1 Logistics and Order Shipping
Orders are usually processed and processed on the same day that the order is placed. In exceptional cases it may take place no later than the next day.
- CUSTOMER SERVICE Miglioriamoci sas
5.1 For any information or request related to the Online Catalog Miglioriamoci sas and for purchases through this Site you can fill out the form that you will find online in the “Contact us” section.
6.1 Right to withdraw and return products purchased through e-commerce site Miglioriamoci sas
Sales of products via the internet are regulated by art. from No. 45 at No. 67 of the Consumer Code (D.Lgs. 206/2005).
6.2 When you can return the product
It is possible to return the products purchased on the site without any penalty and without specifying the reason, within (14) fourteen days after the receipt of the purchased products.
The customer agrees to return the product by arranging the shipment according to the relative methods of return and being aware that the costs to make the return are at his expense, using his own courier.
The right of withdrawal is not allowed in the case of:
Products purchased and returned with obvious defects and/or ruptures caused by improper or unsuitable use of the product itself.
6.3 Product Return and Return Request
Within fourteen days (14 days) of receipt of the purchased products, send return request by e-mail, using the form available in the specific section, of your profile, on the site www.stookker.com.
A copy of the packing slip with which the product was delivered must be inserted into the package.
The product must be returned intact with full original packaging also intact, where inside there are all the components and accessories provided by the original product equipment, free of defects and/or breaks caused by improper or unsuitable use product itself.
However, we reserve the right to withhold the refund until you have received the goods whose shipment has been arranged and put in place by the customer, and until the integrity of the package and product has been verified, which will have to present itself no defects and/or ruptures caused by improper or unsuitable use of the product.
6.4 Reimbursement times and procedures
After starting the product return and return process in the above mode, you will receive an email, within three business days of receiving the product from Best Sas Retail, containing the evaluation and any authorization to the return request.
- PRIVACY AND INTELLECTUAL PROPERTY
7.2 In the case of registration, you must keep the identifications you have chosen confidential and keep confidential in order to prevent unauthorized third parties from accessing the Site.
7.3 You will therefore be liable for any use made by unauthorized third parties of your login credentials (UserID/Username and Password) as well as any damage done to Miglioriamoci Sas and/or Third Parties, depending on the non-compliance of what on.
You undertake to immediately and in any case notify us in writing of any unauthorized use by third parties of your identifiers and we will be free from any and all damage resulting from such abuse.
7.4 The Stookker brand, as well as the set of figurative and non-figurative brands, images and illustrations in the Miglioriamoci sas on-line catalog and on the website are and remain the exclusive property of Miglioriamoci sas or their owners (hereafter called “Protected property”). The modification, reproduction, publication and transfer to third parties and / or other uses of the protected property without the prior written consent of Miglioriamoci sas or of the shareholders are therefore explicitly prohibited.
- APPLICABLE LAW AND PROTECTION OF RIGHTS
8.1 These general terms and conditions of sale are governed by Italian law and in particular by the Italian legislative decree of September 6, 2005, No. 206 (and its recent amendments pursuant to Legislative Decree No. 21 of February 21, 2014 entered into force on the 13th June 2014) on distance contracts and by Italian legislative decree of 9 April 2003, No. 70 for aspects relating to electronic commerce.
8.2 If you are a Consumer Customer, pursuant to articles 140 and 141 of the Consumer Code, you have the right to act to protect your interests through a consumer association or to promote an out-of-court settlement attempt to resolve any disputes. Alternatively, you have the faculty to promote an ordinary judgment for the resolution of disputes arising from the interpretation, execution and validity of these General Conditions.
8.3 If you are a Professional Customer, any purchase of products or services is governed exclusively by this Agreement, as well as by the provisions of the civil code, for what is not provided here.
8.4 For any dispute relating to the execution of each Contract as well as, in general, relating to navigation on the Site by the Customer, the Court of Turin will be exclusively competent, except for the mandatory place of residence or domicile of the Customer acting as a Consumer Customer, pursuant to the Consumer Code.
- CORRECTIONS and UPDATES
9.1 The general terms and conditions of online sale can be updated to make them comply with new laws and regulations or for other reasons. The new terms and conditions of sale will be effective from the date of publication on Miglioriamoci sas.
9.2 Miglioriamoci sas reserves the right to modify, limit or terminate the extent and functionality of the Site at any time. Although it is always ns. care to offer our service without technical failure, any use may always be suspended due to maintenance work, new developments and / or other obstacles. This could possibly cause data loss. Therefore Miglioriamoci sas assumes no responsibility for the availability of the service, the absence of technical failures or loss of data.